Welcome Adam Vaughan to the Quantum RLV team.

I have 26 years’ experience in Sales Management and Merchandising. Looking after customers has been my focus throughout my career as retail runs through my blood!

I am passionate about the customer experience and ensuring each person is well looked after regardless of where I am in the process. I have worked in frontline customer service, as a store manager, in merchandising, and now in warehousing, and in every role, I make sure my actions create a positive impact on the customer. 

I had been working as a Retail Optical Dispenser/Store Manager since 2018 within Luxottica and have learnt about many eye conditions along the way. I joined Vision Australia in August 2022 as a Vision Store Coordinator for the Sydney region assisting customers who are blind or have low vision. In August 2023 I moved to Quantum RLV as Warehouse Coordinator at our Thornleigh location.

Since joining Quantum RLV, I have been part of many projects and learning new skills in warehousing from picking and packing to assisting a review of our procedures to ensure our customers receive their products fast and efficiently. I have worked alongside our Health and Safety Officer to ensure a clean and safe working environment.

In my down time I like to listen to music while planning my next overseas holiday.